ARRE · Take part 2026
We want to understand how people experience railway disruptions so that we can design solutions based on evidence rather than assumptions.
Your experience matters
Your participation helps us understand reality and design better responses to railway disruptions.
Every experience helps us understand what happens when a journey is delayed, cancelled or can no longer continue as planned.
Open research
Your participation helps us understand reality and design better responses to railway disruptions.
Every experience helps us understand what happens when a journey is delayed, cancelled or can no longer continue as planned.
The starting point
When a disruption affects rail transport, many people have to change their plans, find alternatives or deal with personal and financial consequences.
Listening directly to people who travel by train is the first step towards understanding how that experience can be improved.
How we will work
Our commitments
The communication and participation strategy may be developed in collaboration with Aula Barcelona.
Choose how to contribute
Complete the questionnaire and share how you use the train and experience railway disruptions.
Share a personal experience through text, audio or video.
Help us reach other people who use rail transport.
Shared experiences
Thousands of people use rail transport.
What happens when something disrupts that journey?
Have you experienced a rail disruption? Your experience can help us identify what works, what is missing and what needs to improve.
Do you regularly travel by car and would you be willing to help during a rail disruption?
We want to hear from as many rail users as possible. Sharing the study is also part of the research.
From experience to action
Public progress
Thank you for helping us build a proposal based on real experiences rather than assumptions alone.